Where do you source your materials from and is everything that you make really using high quality ingredients?
Yes! We use the finest high quality ingredients we can find. The majority of our ingredients are sourced from within the United States. We do research to make sure our ethics align with those we source from.
What is the shelf life of your products?
Since our products are made with high quality ingredients, our products do have a shelf life, typically 12-24 months. If our products are kept in the refrigerator, they will stay fresher longer. In the rare case that you purchase is not at its freshest point, please email us so we can handle this on a case-by-case basis. See our contact page for email addresses.
Will your honey soothing cream work on my eyelids, face, elbows, scalp etc.?
Sure will - Our honey soothing cream is super soothing and provides deep moisture. The honey helps provide nourishment to hands, face, lips, eyelids, around the eyes, behind the ears, scalp, arms, and legs. Our responses have been amazing so far!
How do I use your honey soothing cream?
Rub a dime sized amount into the skin 1-3 times a day. Add a water or aloe based lotion on top if you wish! Apply a thicker layer for a 20 minute mask, wash with clean and warm towelette for a moisturized and smooth finish
How do I use your honey oatmeal scrub?
To use it, stir well and simply scoop a generous amount (1-2 tablespoons) of Eczema Honey Oatmeal Scrub, rub it between your palms and apply using gentle circular motions on your skin.
Where can I buy your products in my area?
You can buy them worldwide through our website!
Are your products safe to use for babies/toddlers?
We see mommy customers who have reported amazing results for their babies. There is no risk for topical application of our honey soothing cream, unless they have nut allergies (almond oil is one of our ingredients in our original formula, so would recommend trying our nut free formula). Our honey is not in its raw form. It is fused with the key ingredients to make our soothing cream, but like any other topical cream or lotion, we would not let your baby eat it.
How soon can I expect my order?
After an order is placed, please allow up 1-2 days for your order to ship. We handcraft each item we send out. This includes creating, bottling, labeling, and shipping. Many of our items are made so they are at the peak of freshness when you receive them. Please let us know if you need an item by a certain date and we will always do our best to accommodate your needs.
For U.S. Orders:
- After shipping, please allow a few days for your order to arrive.
For International Orders:
- Please allow up to 2-3 weeks for your order to arrive after shipping. Usually, it will arrive sooner, but customs departments do have the right to hold items and there is not much we can do about this. Also, we do not pay for anything to be released from customs to you.
Are your products made in the USA?
Absolutely all of our cosmetic products are made here.
What lab tests have you done to certify your products?
We have copies of a PET test (Certificate of Microbial Analysis) and MLT (Certificate of Microbial Analysis). Both of these exams are Antimicrobial Effectiveness Tests that have been completed. Our Human Repeat Insult Patch (HRIPT) study with dermatologists review is available by request. We have completed a Human Repeat Insult Patch (HRIPT) study for our Gentle Lotion Sticks as well and is available by request.