Frequently Asked Questions
Do you offer samples?
We provide samples of our oatmeal body lotion for orders $65 and over.
Can you use your products on babies, kids, and toddlers?
Yes, our Original Skin-Soothing Cream (and Nut-Free version) along with our Oatmeal Body Lotion are specifically for eczema relief. Feel free to pair it with any of our moisturizing solutions. The honey in our formulations are processed through a heating process to remove any toxins. We always recommend doing a spot test to ensure that you don't have a reaction. If all goes well after the spot test, then continue using and see if it makes a difference on your baby's skin. Hope this helps.
Are all your products gluten-free?
Our colloidal oatmeal is processed from gluten-free oats. However, if very sensitive, there may contain trace amounts in manufacturing facilities, so we recommend you speak with your physician or healthcare professional if you are concerned and have sensitivity to gluten on skin.
Are your products Cruelty-Free?
All of our products are Leaping-Bunny Certified Cruelty-Free.
Are your products accepted by the National Eczema Association?
Yes, six our products carry the Seal of Acceptance from the National Eczema Association. These include our Original Skin Soothing Cream, Nut-Free Skin Soothing Cream, Oatmeal Body Lotion, Facial Cleanser, Soothing Facial Cream, and Oatmeal Hand Cream.
Do you offer free shipping?
Yes, we offer free shipping in the USA for orders over $65
Are these products all safe during pregnancy and breastfeeding?
Yes! There is no risk for topical application of our products unless you are allergic to one of our ingredients. We also recommend talking to your healthcare professional for any cosmetic product recommendations (including our concentrated cocktail renewal cream).
Are your products safe for pets?
Yes, it's safe for kids, adults, babies, even pets.
Will your skin soothing cream work on my eyelids, face, elbows, scalp etc.?
Sure will - Our skin-soothing cream is super comforting and provides deep moisture. Our Eczema Honey Original Skin-Soothing Cream is cooling and temporarily protects and helps relieve minor skin irritation and itching due to rashes and eczema. We would recommend pairing it with our multi-peptide eye cream (safe for around the eyes, under eyes, and eye lids). Our skin-soothing creams are also safe for use on hands, face, lips, eyelids, around the eyes, behind the ears, scalp, arms, and legs.
Where can I buy your products in my area?
Our products are solid online and available via Target, Rite Aid, CVS, and Ulta Beauty. Please check our store locator page for further details.