Frequently Asked Questions

Yes. Our Original Skin-Soothing Cream (and the Nut-Free version) along with our Oatmeal Body Lotion are made for dry, sensitive, eczema-prone skin and are gentle enough for the whole family. Feel free to pair them with any of our moisturizing products, or start with our Child Eczema Starter Kit. As with any new product, we recommend a small patch test first, and for newborns or any questions about your child's skin, please check with your pediatrician.

Our colloidal oatmeal is processed from gluten-free oats. However, trace amounts may be present in manufacturing facilities, so if you are very sensitive to gluten on your skin, we recommend speaking with your physician or healthcare professional before use.

Yes. All of our products are Leaping Bunny Certified Cruelty-Free.

Yes, six of our products carry the National Eczema Association's NEA Seal of Acceptance: our Original Skin-Soothing Cream, Nut-Free Skin-Soothing Cream, Oatmeal Body Lotion, Facial Cleanser, Soothing Facial Cream, and Oatmeal Hand Cream.

Yes, we offer free shipping in the USA on orders over $60. See our Shipping & Refunds page for details.

Every pregnancy is different, so please talk with your doctor or healthcare provider before using any new skincare product while pregnant or breastfeeding. This is especially important for products with retinoids, such as our Concentrated Nighttime Renewal Face Cream, which contains retinal. You can bring our ingredient lists, found on each product page, to your appointment.

Our products are formulated for people. Before using any of our products on a pet, please check with your veterinarian, and keep products out of reach of pets so they do not lick or eat them.

Our Skin-Soothing Cream is comforting and deeply moisturizing. The Original Skin-Soothing Cream temporarily protects and helps relieve minor skin irritation and itching due to rashes and eczema. You can use it on dry areas such as your hands, face, lips, behind the ears, scalp, arms, elbows and legs. Please avoid contact with the eyes; if the cream gets into your eyes, rinse with water. For the delicate skin around the eyes, we recommend our Multi Peptide Eye Cream, applied gently along the orbital bone and kept out of the eyes.

You can shop our full line online at eczemahoneyco.com. Eczema Honey is also available in select Sprouts Farmers Market and Meijer stores, and online at Amazon and Walmart.com. Product selection in stores varies, so we recommend calling ahead. See our Where to Buy page for details and links.