Where do you source your materials from and is everything that you make really using high quality ingredients?
Yes! We use the finest high quality ingredients we can find. The majority of our ingredients are sourced from within the United States. We do research to make sure our ethics align with those we source from.
What is the shelf life of your products?
Since our products are made with high quality ingredients, our products do have a shelf life, typically 2 years. If our products are kept in the refrigerator, they will stay fresher longer. In the rare case that you purchase is not at its freshest point, please email us so we can handle this on a case-by-case basis. See our contact page for email addresses.
Will your skin soothing cream work on my eyelids, face, elbows, scalp etc.?
Sure will - Our skin-soothing cream is super comforting and provides deep moisture. Our Eczema Honey Original Skin-Soothing Cream is cooling and temporarily protects and helps relieve minor skin irritation and itching due to rashes and eczema. It is safe for use on hands, face, lips, eyelids, around the eyes, behind the ears, scalp, arms, and legs.
How do I use your skin soothing cream?
Rub a dime sized amount of skin-soothing cream into the skin 1-3 times a day. Add our oatmeal body lotion on top if you wish to help lock in the moisture! Apply a thicker layer for a 20 minute mask, wash with clean and warm towelette for a moisturized and smooth finish
How do I use your honey oatmeal scrub?
To use it, stir well and simply scoop a generous amount (1-2 tablespoons) of Eczema Honey Oatmeal Scrub or Eczema Honey Brown Sugar Scrub, rub it between your palms and apply using gentle circular motions on your skin.
What is the difference between the Oatmeal Hand Cream and the Oatmeal Body Lotion?
Our Oatmeal Hand Creams are formulated specifically to support hands and our newly introduced body lotion is for entire body coverage. You'll find that you may use our hand cream throughout the day, especially when we're all over-applying hand sanitizers and washing our hands so frequently. Our body lotion is a moisturizer that you can apply for coverage (like after a shower or bath) to last through the day (behind the neck and ears, on arms, legs, feet, back). We made it large because we wanted to provide the value of many uses to our community. So- while our hand cream is a super concentrated formulation for hands, our body lotion has very similar characteristics but offers coverage. Both of which (hand cream and oatmeal body lotion) are being stocked at CVS Pharmacy® stores nationwide by the end of this month/1st week of September. Stay tuned for a big announcement regarding this soon! Just wanted to give you the heads up as we love the community and all of the feedback and comments and everything that people are talking about!
Where can I buy your products in my area?
You can buy them worldwide through our website!
How soon can I expect my order?
After an order is placed, please allow up 1-2 days for your order to ship. We handcraft each item we send out. This includes creating, bottling, labeling, and shipping. Many of our items are made so they are at the peak of freshness when you receive them. Please let us know if you need an item by a certain date and we will always do our best to accommodate your needs.
For U.S. Orders:
- After shipping, please allow a few days for your order to arrive.
For International Orders:
- Please allow up to 2-3 weeks for your order to arrive after shipping. Usually, it will arrive sooner, but customs departments do have the right to hold items and there is not much we can do about this. Also, we do not pay for anything to be released from customs to you.
Are your products made in the USA?
Absolutely all of our cosmetic products are made here.